Credit Management
The crediting module streamlines credit assignment management. It is crucial to consider how crediting will be performed during territory and quota planning to ensure quota planning rules align with crediting rules.
What is Credit Management?
Crediting module helps in managing the credit assignments. It is important to keep in mind during territory and quota planning, how crediting will be done in the future so that the quota planning rules align with the crediting rules. Using the roster, territory, and quota information already available in the database, we can create crediting rules based on the dimensions and attributes of the raw data. It shows how orders should be credited and assists the assignment process.
Credit planning can be used for:
- Handling splits and exceptions.
- Setting up workflow-driven credit claims
- Identify and explain the reasoning for unassigned accounts and/or other anomalies by creating error and validation reporting
- Managing ongoing credit policies
Benefits of Credit Management
Manage Ongoing Credit Assignments
Integration with Downstream Systems
Auditing Credit Transactions
- The crediting module provides the feature of researching credit paths, verifying the credit rules, and resolving disputes
- The auditing is beneficial as people often want to know the reason why they were credited and why they were not credited
Manual Crediting
Unassigned Credits Review
- Credit management helps in identifying if there are any unassigned credits or any gaps in the coverage strategy by providing a facility to review the order data and finding gaps that can prove important to the organization
- The knowledge of gaps would help the sales ops in identifying some mistakes in the crediting rules or the underlying data
Best Practices Credit Management
Hierarchies
As a Sales Ops person, you have to manage any kind of relationship between roles, people and the company that dictates how crediting should move from one credit to another, and how it should roll up to any alternative hierarchy. Sales ops must make sure that rules are created, and verified to meet the business requirements and are good to be used in compensation calculations.
Overlays
Exceptional crediting relationships will also be created by Sales ops. It should be made sure that these crediting relationships and conditions have definitions aligned to the product or customer data and it precisely show the defined rules. It must be ensured that these exception scenarios do not result in over-allocation or un-estimated commission expense.
Rules
Business rules should be transformed into definitions that can be used in compensation and planning cycles. The definitions will directly allocate the transactions based on Sales attributes or associated dimensions. These definitions should also describe how Sales align directly or indirectly with Territories.
How Can Delbridge Help
By partnering with Delbridge, your organization can have confidence in the implementation and effective use of Xactly’s credit management capabilities, improving the accuracy and reliability of your credit assignments. We can help you effectively implement credit management using Xactly by providing the following services:
Requirements Analysis
Delbridge will work with your organization to understand your credit management needs and design a customized solution using Xactly.
Implementation
Our team of experts will ensure a smooth and efficient implementation of Xactly’s credit management capabilities, taking into account your specific requirements and business processes.
Training and Onboarding
Delbridge will train and onboard your team to be experts in using Xactly’s credit management features, ensuring they are fully equipped to maximize their potential.
Best Practices
We will share best practices in credit management using Xactly, helping you optimize your processes and improve performance.
Ongoing Support
Delbridge will provide ongoing support and maintenance, ensuring your Xactly implementation continues to meet your credit management needs.